Information You Submit
A name, phone number, or address entered in a search form is sent to the provider that supplies those results. Our servers do not retain a copy of those searches. If you contact us directly, we use the contents of that message to respond.
Automatic Technical Data
Our hosting keeps ordinary server logs: IP address, browser type, pages viewed, and timestamps. We look at this in aggregate to keep the site healthy and to see which pages readers use. Cookies or similar technologies may support basic analytics and, where applicable, advertising measurement.
What We Do With This Data
We use limited information to run the reference, diagnose faults, measure aggregate traffic, and improve the material. We do not sell a visitor list or create individual visitor profiles.
Links to Other Websites
We link out to county and state records portals, library collections, archives, and third-party search tools. Their privacy policies, not ours, govern what you submit there. That is especially true of the sponsored search results, which a third-party company provides.
Who Might See Your Data
The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.
How We Protect Your Data
The site runs over an encrypted connection and logs are kept only as long as the purposes above need them. There are no accounts here, so no password or profile of yours exists on this site to be exposed.
Users Under 18
The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.
Your Data Rights
Where applicable, the Tennessee Information Protection Act provides consumer privacy rights for covered businesses. Because this reference keeps very little visitor data, a request normally concerns a contact message or limited log information. Use the Contact page to make a request. Records kept by Tennessee, Knox County, or Knoxville custodians are outside our control and must be addressed to the office that holds them.
Updates to This Policy
Any change to this policy will be posted on this page. Using the site after a change means you accept the updated version.